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Ai's dominating character trait is her profound social anxiety. Even when she is alone with Ema Yasuhara, to whom she becomes very attached, Ai can typically get out only a single syllable before seizing up, and relies on Ema to work out what complete thought she is trying to communicate. Because Ema is in fact amazingly good at doing this, she tends to become Ai's "interpreter" with others.
Ema's actions show a desire to improve herself, both in her craft as an animator, and a person.
Ai has short brown hair, with an ahoge, and wears conservative clothes. Her typical outfit is a collared dress in two shades of brownish-green.